By developing a deep understanding of people, we’ve provided evidence to our clients to confidently create products, services, and processes in developed and emerging markets, across B2B, B2C, and NGO spaces, and for external and internal customers.
Informed by data, driven by insight. We provide perspective and context to interpret insights that provide the greatest impact. On every continent, across industries, we identify and frame opportunities, anticipate credible business futures, and create customer-centric teams.
Rich Radka, Principal
Rich has 25+ years of providing deep human insights to corporate, scale-up and public sector clients to feed cross-funciontal innovation, customer experience development and critical business decisions. He brings inspired design thinking, and a practical human-centred approach to co-create solutions that involve customers, employees, partners and other stakeholders.
His current areas of focus are enabling organisational change, delivering strategic foresight, and empowering individuals to gain greater agency and satisfaction in how they make their livings.